The timeliness and delivery of the product to the patient has met or exceeded expectations

1. Below Expectations

2. At expected Level

3. Exceeded Expectations

The condition and quality of the medication upon receipt

1. Below Expectations

2. At expected Level

3. Exceeded Expectations

The prescription was filled accurately

1. Below Expectations

2. At expected Level

3. Exceeded Expectations

Ease in speaking with the pharmacist

1. Below Expectations

2. At expected Level

3. Exceeded Expectations

The staff had empathy or concern for the patient

1. Below Expectations

2. At expected Level

3. Exceeded Expectations

The staff has knowledge of the medication dispensed

1. Below Expectations

2. At expected Level

3. Exceeded Expectations

The staff has knowledge of the health condition

1. Below Expectations

2. At expected Level

3. Exceeded Expectations

The staff has the ability to answer my questions

1. Below Expectations

2. At expected Level

3. Exceeded Expectations

My overall experience with the pharmacy

1. Below Expectations

2. At expected Level

3. Exceeded Expectations

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